Payment Methods

At DTSmart, we offer multiple secure payment options to support our global customers. Please review the details below to choose the method that best suits your needs.

Accepted Payment Methods

  • PayPal

  • Bank Transfer (Telegraphic Transfer)

  • Alipay

  • WeChat Pay

Note: Credit cards are not supported at this time. Some payment methods may be more suitable for customers in specific regions (e.g., Alipay and WeChat Pay for mainland China users). Please select your preferred option during checkout.

Bank Transfer Instructions

If you choose Bank Transfer, your order confirmation page will display all necessary banking information, including the account name, SWIFT code, and bank details.

Please make sure to include your Order Number in the payment reference. Once payment is made, no additional confirmation is required unless requested by our support team.

PayPal Payment Details

You can pay via PayPal at checkout or later by logging into your account and visiting “My Account > Orders”.

  • If you select PayPal Account Transfer, we will manually verify whether the payment has been completed and update your order status to "Paid".

  • PayPal transaction fees are paid by the buyer.

  • Your shipping address must match your PayPal address. If there is any mismatch, our team will contact you before processing your order.

Payment Deadlines

We will hold unpaid orders for a period of time. If payment is not completed within this period, the order may be automatically cancelled. Please contact us in advance if you need an extension.

Currency & Exchange Rates

  • Our website supports multi-currency payments.

  • The final amount charged depends on the selected payment method and real-time exchange rates at the time of payment.

Security & Privacy

All online payments are secured via SSL encryption.

  • Your financial information is never shared with us if you pay through PayPal.

  • We do not store any payment data on our servers.

Refund Policy for Payments

  • PayPal refunds are issued within 1–3 business days back to your PayPal account.

  • For bank transfers, you will need to provide valid account details for refund processing.

  • Refund processing time may vary depending on your bank.

Payment Issues

If you encounter any issues during checkout or payment, please contact us:

Phone/WhatsApp: +86 13006864486

Email: service@dt-smart.com

Our support team will assist you promptly with any payment-related concerns.